12/15/2023 0 Comments Dom mortgage complaints![]() We have extensive experience and expertise handling complex and challenging class action lawsuits against powerful, well-funded defendants. Maginnis Howard protects the rights and interests of consumers harmed by mortgage lenders and servicers like Valon Mortgage. The Fair Credit Reporting Act (FCRA) requires creditors to obtain permission before pulling a consumer’s credit report and to correct any errors or inaccuracies. For example, the Real Estate Settlement Procedures Act (RESPA) requires mortgage servicers to provide timely and accurate information to borrowers, respond to inquiries and complaints within specified time frames, and avoid charging fees not authorized by the loan contract or law. These issues may violate federal and state laws that protect consumers from unfair and deceptive practices by mortgage lenders and servicers. Unauthorized hard credit pulls that lower credit scores.Poor website functionality and lack of electronic bill pay options.Failure to honor requests for payoff statements, loan modifications, or mortgage assistance.Incorrect and inaccurate escrow information.Unresponsive, unhelpful, and unprofessional customer service.Among the many complaints, a few of the most common are: Complaints about Valon MortgageĬomplaints appear on the Better Business Bureau, the Consumer Financial Protection Bureau, and WeLoans. As a relatively new lender that claims to offer a modern, efficient platform with professional customer service, Valon’s online presence tells a different story. Valon Mortgage’s Better Business Bureau profile shows that the company is unaccredited and rated 1 out of 5. However, four years after its inception, the company has left a trail of bad reviews. ![]() Wang reports he started the company to provide a better customer experience for borrowers, especially the front-facing technology they utilize. CEO and co-founder Andrew Wang formerly worked for Soros Fund Management. The company’s main office is 14647 S 50 th St, Phoenix, AZ 85044, with a New York office at 88 University Place, New York. before changing its name almost a year later. ![]() The company originally registered as Peach Street, Inc. Valon Mortgage is a legitimate mortgage lender with accounts across the country. Furthermore, some customers have complained that Valon Mortgage charges high service fees, making them more expensive than other lenders. Additionally, some customers have claimed that Valon Mortgage is not transparent about the fees associated with their services and the interest rates and loan terms. Many customers have expressed frustration with the company’s customer service, alleging that representatives are unresponsive, unhelpful, and unprofessional. Despite its stated mission of providing clients with a convenient and reliable method of mortgage management, consumer complaints are stacking up online. The company, founded in 2019, has over 200 employees and handles more than $5 billion in loans. We also consider complaints about guarantees.ĭetailed information about these different types of credit, loan and finance products is following to help you decide if you want to complain to us.Valon Mortgage is a Phoenix, Arizona-based mortgage lender that operates in all fifty states.
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